About

Our award winning client is dedicated to bringing the Customers' balance through a highly personalized experience with rituals that will awaken the Customers' senses. 

They aim to offer a relaxing environment of balanced harmony with loving care for everyone to have a memorable massage experience with extensive range of treatments available to choose from Aromatherapy, Deep Tissue, Lymph Detox, Pregnancy to Swedish Thai massage. 

Job Scopes

• Oversee day-to-day operations, ensuring adherence to company standards

• Lead and manage the team, including scheduling and performance reviews

• Handle customer interactions, addressing concerns and special requests

• Liaise with vendors to maintain quality and efficiency

• Promote services and products to achieve sales targets

• Manage inventory and ensure equipment maintenance

• Conduct staff training, including new recruits.

• Engage in collaborations with partners like Klook and Traveloka

• Manage group sales and events, overseeing customer correspondence, staff deployment, and bookings

Job Requirements

• Candidates with any education background are welcome

• Preferably with experience in the Spa & Wellness industry

• Strong problem-solving and decision-making skills

• Fast learner with good computer knowledge

• Proven leadership experience, leading at least 10 teammates

• Required languages: English (Must), Bahasa Malaysia (Must), Mandarin (Optional)