About

OlaChat is a messaging platform or app that facilitates communication through instant messaging, voice, and video calls. It typically focuses on providing a user-friendly interface and various features designed for social interaction, business communication, or customer support, depending on its target audience.

Job Scopes

·       Utilize WhatsApp and other channels to gather contact information of lost users and add them back to the platform.

·       Initiate and maintain contact with users through various means, such as voice communication, daily chat, and game interaction, to enhance user activity and loyalty.

·       Daily maintenance and tracking of user interactions, guiding users to actively engage and consume on the platform, and collecting feedback on user needs.

·       Efficiently implement service policies and processes for users according to work requirement.

Job Requirements

·       Fluency in Mandarin is required for this position.

·       Candidate with sales / customer service experience will be an added advantage

·       Willing to commit on 5 days work (Monday – Friday).

·       Working hours: 1pm – 9pm

·       Strong social and communication skills.

·       Proficient in basic office software.

·       Familiarity with the local internet and entertainment industry market, especially in social media, live broadcasting, and other pan-entertainment products.

·       Strong business acumen, goal-oriented, and self-motivated individuals preferred.