Apply Job
INHOUSE SALES SUPPORT CUM CUSTOMER SERVICE
MYR2200.00 - 4000.00
Hotel/ Hospitality/ Tourism Services
Posted by 02/11/2021
About
Our client is a fully licensed tour company that offers a wide range of tourism products and services to their customers, from a chilling getaway, bustling city life exposure, to distinctive cultural trip that fits perfectly for the couple, friend, family, or company trips!
Job Scopes
- Sales lead generation via online channels. (90% will be given by Company, 10% they have to look for the leads themselves).
- Attend to customer enquiries via call, social media platform, and chat application.
- Tour operation follow up.
- Execution of paper work (from quotation, reservation, payment follow up to invoicing).
- After sales follow up.
- Onsite visit when necessary.
- Tour research and itinerary setup.
Job Requirements
- Able to speak/read/write in English, Malay, and Mandarin.
- Outspoken & soft-spoken person.
- Good follow up skill and highly attentive to enquiry.
- Comfortable working with computer and mobile phone in long hour
- Basic computer skill (Outlook, excel, Wordpress)
- Willing to travel when necessary.
- Possess own transport.
- Willing to attend to customer enquiries & tour support via phone during weekend or PH (when necessary)
- Diploma holder & above. Open to Fresh Grad or someone who's experienced in Sales/ Customer Service/ Travel (Domestic Tour) related field.
Other Relevant Job(s)