About

Alpha Masterclass Sdn. Bhd. is a training and education company that offers professional development programs and workshops. They specialize in providing courses on leadership, entrepreneurship, and skills enhancement to empower individuals and organizations to reach their full potential.

Job Scopes

• Event Management: Coordinate and assist in webinars, online workshops, and Zoom sharing sessions.

• Sales Support: Engage in the sales process by interacting with customers, resolving queries, closing sales, handling payments, and following up on sales.

• Customer Relationship: Cultivate strong relationships with customers to enhance satisfaction and retention.

• Service Quality: Maintain high standards of service quality and assist with administrative tasks as needed.

• Student Guidance: Guide students in developing the correct trading mindset.

Job Requirements

• Language Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin.

• Mandarin proficiency is a plus for communicating with Mandarin-speaking clients, but not required. All candidates are welcome to apply.

• Education: Fresh graduates are encouraged to apply.

• Technical Skills: Proficient in G Suite and Microsoft Office; coding knowledge is a plus.

• Learning Mindset: Eager to learn new technologies that enhance work efficiency.

• Problem-Solving: Excellent problem-solving skills and attention to detail.

• Interpersonal Skills: Positive attitude, supportive, patient, and prioritizes every customer. Strong relationship-building abilities with prospects and team members.

• Trading Experience: Beneficial but not mandatory.